Creating a Contact Center Agent

1. Log in to admin.univerge.blue and click on UNIVERGE BLUE CONNECT. 2. Click on Users 3. Click Create user 4. Enter the name, email address and a password for the new user and click “Create user”. 5. Click on “Contact Center” on the left side...

Recording Samsung Officeserv Mailbox Greetings

To get the most out of your voice mail it’s important that you properly set up your personal mailbox. STEP 1: Record your mailbox greetings Press the voice mail button on your phone and enter your password (0 0 0 0 by default). Press 5 from the mailbox menu.Press 1 to...