To change the answer mode for intercom calls on your Samsung telephone system do the following:

Leave your handset on the hook and press the Transfer key and dial 103. Press the Volume up key to choose a mode. There are 3 modes to choose from. Auto Answer Mode, Ring Mode, and Voice Announce. Press the Transfer key after you have selected the mode you want to use.

Auto Answer will activate both your speaker and microphone when someone intercoms your phone, this mode is completely hands-free.

Ring Mode will cause your phone to ring and you must answer the call by lifting your handset or press the speaker key if you wish to use hands-free.

Voice Announce activities your speaker only, you have to lift your handset to talk back to the person calling you.

This procedure works on Samsung Digital Keysets.

(Emergent is a local technology company serving all of Central Florida.)